Shipping & Return
ORDER PROCESSING:
Please allow 0-2 business days to process your order. Expect an email within 0-2 business days to let you know your order is on the way!
STORE PICKUP - 270 Esna Park Drive, Unit 4, Markham, ON L3R 1H3
Orders can be picked up daily, from 12pm-6pm. An email will be sent when your order is ready for pickup.
SHIPPING
Orders are generally shipped within 2 business days using Canada Post Expedited, delivery standard is 2 - 7 days. We do not ship outside of Canada at this time.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at brgames.ca@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at brgames.ca@gmail.com.
Please allow 0-2 business days to process your order. Expect an email within 0-2 business days to let you know your order is on the way!
STORE PICKUP - 270 Esna Park Drive, Unit 4, Markham, ON L3R 1H3
Orders can be picked up daily, from 12pm-6pm. An email will be sent when your order is ready for pickup.
SHIPPING
Orders are generally shipped within 2 business days using Canada Post Expedited, delivery standard is 2 - 7 days. We do not ship outside of Canada at this time.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at brgames.ca@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at brgames.ca@gmail.com.